Thursday, February 11th is 211 Day!


United Way of Santa Cruz County's 2-1-1 program has been connecting people to vital services in our community for more than 11 years

It's 211 Day and today we are recognizing the Top Referred Local Agencies – this means, callers are being referred to local agencies based on the needs they have in our community. 

211's Top Agencies for Santa Cruz County

Top 3 Education Agencies

  • Child Development Resource Center (CDRC)
  • Pajaro Valley USD
  • Watsonville/Aptos/Santa Cruz Adult Education (WASCAE)

Top 3 Mental Health Agencies

  • Family Services Agency of the Central Coast
  • Janus of Santa Cruz
  • Santa Cruz County Health Services Agency Behavioral Health

Top 3 Disaster Agencies  

  • American Red Cross of the Central Coast
  • County of Santa Cruz Office Emergency Services
  • Santa Cruz Department of Public Works

Top 3 Employment Agencies

  • Community Action Board of Santa Cruz County Inc.
  • Community Bridges
  • County of Santa Cruz Human Services Workforce

Top 3 Food Security Agencies

  • Food Not Bombs
  • Pajaro Valley Loaves and Fishes Inc.
  • Second Harvest Food Bank

Top 3 Health Care Agencies

  • Dominican Hospital
  • Optumserve
  • Santa Cruz County Health Services Agency Public Health (HSA)

Top 3 Family and Community Support Agencies

  • Community Bridges
  • Santa Cruz Animal Shelter
  • Seniors Council of Santa Cruz County

Top 3 Arts Culture and Recreation Agencies

  • Bike Santa Cruz
  • Santa Cruz County Department of Parks and Recreation
  • Watsonville YMCA

Top 3 Transportation Agencies

  • Santa Cruz Metro
  • Valley Churches United
  • Volunteer Center of Santa Cruz County

Top 3 Housing Agencies

  • Catholic Charities Diocese of Monterey
  • Community Action Board of Santa Cruz County Inc.
  • Saint Vincent De Paul Society of Santa Cruz

Top 3 Utility Assistance Agencies

  • Catholic Charities Diocese of Monterey
  • Central Coast Energy Services Inc.
  • The Salvation Army Santa Cruz Corps Community Center

Top 3 Information Services 

  • Central Coast Center for Independent Living
  • City of Watsonville
  • Senior Network Services

Top 3 Volunteer and Donation Agencies

  • Goodwill
  • Volunteer Center of Santa Cruz County
  • The Bridge of Hope Foundation

Top 3 Clothing/Personal/Household Needs Agencies

  • Housing Matters
  • Siena House Maternity Home of Santa Cruz
  • St. Francis Catholic Church

Top 3 Legal Consumer and Public Safety Agencies

  • California Rural Legal Assistance Inc.
  • Santa Cruz County Bar Association
  • Watsonville Law center


 About 211

2-1-1 is a free, confidential information and referral service that connects people to essential health and human services 24 hours a day, 365 days a year either online, over the phone, and through text communication.

In 2019, 2-1-1 helped meet the needs of hundreds of people in Santa Cruz County. Our call center received more than 800 service requests and more than 5,000 visits were made to the 2-1-1 website ( which was recently updated to include advanced search features that make finding resources in your community even easier.

2-1-1 Santa Cruz County also launched an informational campaign by text to keep residents connected to verified sources of information on Coronavirus and resources to help households struggling with a loss of income, search for COVID-19 testing sites, and more. This is in addition to live-answer text and call services by 211 for emergency needs that support our community in unprecedented times.

To reach 211, text your zip code to 898-211 or dial 211 from your phone. A guided search for community resources is also available at 211 needs information can be accessed at